Returns & Exchanges
At Handcrafted Pillows, we want you to love your home decor. If you are not completely satisfied with your purchase, you may return your unused items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the pillows in their original packaging to ensure they are protected from dust and damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
Receive Your Refund
Once our artisans inspect the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing